Our Perspective
Experience shaped by years working within showroom environments
Northpoint was created from the belief that many businesses benefit from experienced guidance without needing a full executive team. Having both worked inside showroom environments, we understand the day-to-day realities of running a business — balancing operations, customer experience, product selection, and growth.
Our role is to bring perspective shaped by years of working within the industry, helping businesses step back, evaluate how things are working today, and identify opportunities to move forward more effectively.
Experience That Informs
real-world experience guides our approach
Robert’s career has been spent leading successful plumbing showroom operations, developing teams, refining sales processes, and managing the complexities that come with growing a showroom business.
Marianne’s experience in marketing, merchandising, and brand development focuses on how businesses present themselves — from visual presentation and messaging to the overall experience customers encounter.
Together, this combination allows Northpoint to approach challenges from both an operational and customer perspective.
How we work
Practical guidance shaped by experience and collaboration
Our work begins with understanding how your business currently operates. We spend time observing how your teams work, how customers move through the space, and how products are presented and communicated.
From there, we focus on practical adjustments that support your business and team — improvements that can strengthen daily operations, support sales conversations, and create a more effective overall environment.
Industry Relationships
Trusted partnerships across the industry
The plumbing showroom industry operates through strong partnerships between showrooms, manufacturers, and representatives. Through years of working within the industry, Northpoint has developed relationships across that network. Those connections provide insight into product knowledge, merchandising strategies, and the broader dynamics that influence how showrooms succeed.
Why Northpoint
Guidance that helps businesses find their direction.
The name Northpoint reflects the idea of direction.
Just as a fixed point helps provide orientation and clarity, Northpoint was created to offer experienced perspective when businesses need it most. Sometimes an outside viewpoint can help bring focus to what is working well, what can improve, and where new opportunities may exist.
Our role is not to replace leadership, but to provide thoughtful guidance that helps businesses move forward with greater clarity and confidence.
Professional Services
Through practical consulting and industry experience, Northpoint helps businesses improve how their showrooms operate, how products are presented, and how teams connect with customers.
industry experience
With years of experience working within showroom environments, Northpoint understands the realities of the industry and the challenges businesses face. That perspective allows us to offer practical guidance that supports meaningful improvements.
Amazing Results
Sometimes a fresh perspective is all it takes to unlock better performance. Northpoint helps businesses find opportunities for meaningful improvement.